Office / RegionHelpline / Phone Number(s)Toll-FreeEmail IDLocation / State Covered
National UIDAI Customer Care1947help@uidai.gov.inAll India
Headquarters (New Delhi)011-23478653help@uidai.gov.inCentral Office – New Delhi
Bengaluru Regional Office080-22340104, 080-22340310, 080-22340865Karnataka & Nearby States
Chandigarh Regional Office0172-2711947, 0172-2711717rochd@uidai.net.inPunjab, Haryana, Himachal Pradesh
New Delhi (Pragati Maidan) Regional Office011-40851426help@uidai.gov.inDelhi NCR & Adjoining States
Guwahati Regional Office0361-2221819roghy@uidai.net.inAssam & Northeast States
Hyderabad Regional Office040-23739269help@uidai.net.inTelangana, Andhra Pradesh
Lucknow Regional Office0522-2304978, 0522-2304979uidai.lucknow@uidai.net.inUttar Pradesh
Mumbai Regional Office022-221634921947help@uidai.gov.inMaharashtra, Goa
Ranchi Regional Office90310022921947helpdesk-roranchi@uidai.net.inJharkhand
West Bengal State Office (Kolkata)033-221010601947helpdesk@uidai.net.inWest Bengal
Madhya Pradesh State Office (Bhopal)0755-2994732Madhya Pradesh
Bihar State Camp Office (Patna)0612-25456781947patna@uidai.net.inBihar
Odisha State Office (Bhubaneswar)0674-29142171947helpodisha-rohyd@uidai.net.inOdisha
Gujarat State Office (Ahmedabad)079-299117011947help@uidai.gov.inGujarat
Kerala State Office (Thiruvananthapuram)0471-2990710helpdesk-sokl@uidai.net.inKerala

Main National Helpline (Available 24×7): 1947
📧 Primary Email Support: help@uidai.gov.in

uidai customer care details

What is Aadhaar?

Aadhaar is a 12-digit unique identification number given by UIDAI to every resident of India. The number is generated randomly and is not based on caste, religion, or income. Aadhaar acts as both:

  • Proof of Identity (PoI) – It confirms who you are.
  • Proof of Address (PoA) – It confirms where you live.

This makes Aadhaar one of the most reliable ID documents in India.

UIDAI’s Mission & Purpose

The main purpose of UIDAI and Aadhaar is to give every Indian resident a single, trusted digital identity. With this, the government ensures that welfare schemes, subsidies, and services are delivered in a transparent, fair, and efficient way – reaching the right people without duplication or fraud.

Key Objectives of UIDAI & Aadhaar

  1. A Robust Identity System- Provide a secure and reliable Aadhaar number to all eligible residents of India.
  2. Easy Updates & Verification- Allow individuals to update their Aadhaar details (like address, mobile number, or biometrics) easily and use Aadhaar as a trusted tool for identity verification.
  3. Data Protection & Privacy- Ensure that all personal details of Aadhaar holders are kept safe, private, and protected from misuse.
  4. Technology-Driven Support- Build a scalable and future-ready digital infrastructure so that Aadhaar can support millions of authentications daily.
  5. Sustainable Growth- Establish UIDAI as a trustworthy and long-lasting institution that continues to improve Aadhaar services over time.
  6. Legal Framework Compliance- Make sure Aadhaar services always follow the Aadhaar Act, 2016, and related rules and regulations.
  7. Policy & Guidelines- Frame clear rules, policies, and procedures for smooth functioning of Aadhaar services across the country.
  8. Dependable Identity Proof- Provide a universal and reliable identity that solves the limitations of older ID proofs like ration cards, voter IDs, or driving licences.

Who Can Apply for Aadhaar?

Aadhaar is a unique identification number issued by the Unique Identification Authority of India (UIDAI), and it is primarily intended for residents of India. Below is a detailed explanation of the categories of people eligible to apply for Aadhaar:

1. Residents of India

Any individual residing in India is eligible to apply for an Aadhaar card. Key points:

  • There is no age restriction, meaning everyone from infants to adults can enroll.
  • Children under the age of five can receive a Baal Aadhaar, a blue-colored Aadhaar card, with demographic details captured at the time of enrollment. Biometric details for children under 5 are not mandatory and are updated later when the child turns 5 and again at 15.
  • Enrollment requires valid documents for proof of identity and address as prescribed by UIDAI.
  • Aadhaar enrollment is free of charge for all residents.

CAN RESIDENTS OF INDIA APPLY FOR AADHAAR? YES.

2. Resident Foreign Nationals

Foreign nationals who reside in India for a significant duration are also eligible:

  • Individuals must have stayed in India for 182 days or more in the 12 months immediately preceding the date of their Aadhaar enrollment application.
  • Eligible foreign nationals must provide valid demographic documents (like passport or visa) along with biometric details during enrollment.
  • Enrollment is completed by submitting the Resident Foreign National enrollment form along with required documents.
  • UIDAI provides specific forms for enrollment and updates for foreign residents: Enrolment & Update Forms.

CAN RESIDENT FOREIGN NATIONALS APPLY FOR AADHAAR? YES.

3. PIO / OCI Cardholders

Overseas Citizens of India (OCI) or Persons of Indian Origin (PIO) are eligible only if they meet the residency requirement:

  • They must have stayed in India for over 182 days in the 12 months preceding their application.
  • They should have a valid Indian address.
  • OCIs and PIOs not meeting the residency criteria are not eligible for Aadhaar.

CAN POI/OCI CARD HOLDER APPLY FOR AADHAAR? YES.

4. Non-Resident Indians (NRIs)

NRIs who live outside India are generally not eligible for Aadhaar unless they satisfy the residency condition:

  • An NRI can apply for Aadhaar only after staying in India for 182 days or more in the 12 months immediately preceding the enrollment date.
  • Until this residency requirement is met, NRIs cannot obtain an Aadhaar card.
  • As per Section 139AA of the Income-tax Act, 1961, NRIs who are not eligible for Aadhaar are not required to quote Aadhaar in their PAN applications or income tax returns.

Important: Aadhaar is linked with many government and financial services. However, for NRIs, PIOs, and OCIs who do not meet residency criteria, Aadhaar is not mandatory for services like mobile connections or bank accounts. The Department of Telecom (DoT) has issued exemptions for overseas Indians regarding Aadhaar linking with mobile connections.

CAN NRIs APPLY FOR AADHAAR? YES.

5. Children and Infants

  • Children of any age can be enrolled for Aadhaar.
  • Children under 5 receive Baal Aadhaar without biometric data.
  • Biometric details are updated when children turn 5 years old and again at 15 years.
  • Parents or legal guardians must apply on behalf of minors and submit necessary documents.

CAN CHILD AND INFANT APPLY FOR AADHAAR? YES.

UIDAI My Aadhaar Login

The UIDAI MyAadhaar portal provides a wide range of online services such as Aadhaar download, document update, retrieving Aadhaar/EID number, verifying email or mobile, generating or retrieving VID, locking/unlocking Aadhaar, checking bank seeding status, and much more. To use these services, you first need to log in to your account.

How to Login to UIDAI MyAadhaar Portal

Follow these steps to access your Aadhaar account online:

  1. Go to the Official Website- Open your browser and visit myaadhaar.uidai.gov.in.
  2. Click on “Login”- On the homepage, look for the Login button and click it.
  3. Enter Your Aadhaar Number- A new page will appear asking for your 12-digit Aadhaar Number. Enter it carefully.
  4. Fill the Captcha Code- Type the captcha shown on the screen in the given box.
  5. Get OTP- Click on Login With OTP. An OTP will be sent to the mobile number registered with your Aadhaar.
  6. Verify OTP- Enter the OTP you received on your phone in the respective field.
  7. Login Successfully- Click the Login button. You will now enter your Aadhaar dashboard.

How to Login to UIDAI MyAadhaar Portal

What You Can Do After Login

Once logged in, you will get access to your Aadhaar Dashboard, where you can:

  • Download or reprint your Aadhaar card (including PVC Aadhaar).
  • Update personal details and documents.
  • Check the status of Aadhaar and bank account linkage.
  • Generate, retrieve, or manage your Virtual ID (VID).
  • Lock/unlock your Aadhaar for security purposes.
  • Verify your email ID or mobile number.

Pro tips

  • If OTP doesn’t arrive, wait ~60 seconds and try again.
  • If your mobile number changed, you must update it at an Aadhaar Seva Kendra (ASK) first.

How to Download Aadhaar Card Online from UIDAI?

Carrying an Aadhaar card is essential, whether in physical form or as a digital copy, since both are equally valid. UIDAI makes it convenient to download Aadhaar online through its official portal: myaadhaar.uidai.gov.in.

Below is a step-by-step guide on the different ways you can download your Aadhaar card.

Step 1: Visit the UIDAI Portal

You will then be given three options to download your Aadhaar:

  1. Using your 12-digit Aadhaar Number
  2. Using your 16-digit Virtual ID (VID)
  3. Using your 28-digit Enrollment ID (EID)

Option 1: Download Aadhaar with Aadhaar Number

  • Select the Aadhaar Number option.
  • Enter your 12-digit Aadhaar number.
  • Fill in the captcha code shown on the screen.
  • Click on Send OTP.
  • An OTP will be sent to your Aadhaar-registered mobile number.
  • Enter the OTP in the given field and click Download Aadhaar.
  • Your Aadhaar will be saved as a PDF file, which is password-protected.

PDF Password Rule:

The password is a combination of:

  • The first 4 letters of your name in CAPITAL letters
  • Followed by your year of birth.

Example: If your name is ALICE and birth year is 1985, then the password will be ALIC1985.

You can either print this Aadhaar or use the digital version (e-Aadhaar), both of which have the same legal validity.

Option 2: Download Aadhaar with Enrollment ID (EID)

If you don’t have your Aadhaar number yet, you can use your Enrollment ID (EID) mentioned on the Aadhaar enrollment slip.

  • Select the Enrollment ID option.
  • Enter your 14-digit EID, along with the date and time printed on the slip.
  • Enter the captcha code and click on Send OTP.
  • Enter the OTP received on your registered mobile number.
  • Click Download Aadhaar to get the PDF.

PDF Password Rule: Same as above (first 4 letters of your name in capital + year of birth).

What is EID?

  • The Enrollment ID (EID) is a 14-digit number found on the Aadhaar enrollment acknowledgment slip given at the time of registration.
  • The slip also contains your name, photo, demographic details, and a QR code.
  • This slip acts as proof until your Aadhaar number is generated.

Learn About What is EID in Detail here.

Option 3: Download Aadhaar with Virtual ID (VID)

The Virtual ID (VID) is a 16-digit temporary number that you can generate anytime as an alternative to your Aadhaar number.

  • Select the Virtual ID (VID) option.
  • Enter your 16-digit VID and captcha code.
  • Click on Send OTP.
  • Enter the OTP received on your registered mobile.
  • Click Download Aadhaar to save the PDF.

PDF Password Rule: Same as before (first 4 letters of your name in capital + year of birth).

What is VID?

  • A Virtual ID is a temporary, revocable 16-digit code that Aadhaar holders can generate anytime.
  • It acts as a substitute for Aadhaar number during authentication.
  • Only the latest VID remains active; older ones are automatically deactivated.
  • You can generate VID either via UIDAI’s official portal or through SMS service.

Learn About What is VID in Detail here.

myaadhaarhelpline.com

How to Apply for an Aadhaar Card?

The Aadhaar Card, issued by the UIDAI (Unique Identification Authority of India), is a vital identity document for residents of India. If you haven’t enrolled yet, here’s a detailed step-by-step process to apply for your Aadhaar Card.

Step 1: Find the Nearest Aadhaar Enrollment Center

To start, you need to visit an authorized Aadhaar Enrollment or Update Center.

  • Visit the official UIDAI website: uidai.gov.in
  • Under the Get Aadhaar section, click on Locate Enrollment Center.
  • Enter your State, District, or PIN code to find the nearest center.

Click here to locate an Aadhaar Enrollment Center.

Step 2: Book an Appointment (Optional but Recommended)

Though Aadhaar enrollment is available through walk-in service, booking an appointment online helps avoid long waiting times.

Here’s how to book your slot:

  • Visit the UIDAI website and go to Book an Appointment.
  • Select your city/location from the dropdown list and proceed.
  • Choose New Aadhaar as your service type.
  • Enter your mobile number and captcha code, then click Generate OTP.
  • Enter the OTP received on your phone and verify it.
  • Select Resident as your type and continue filling in the form.
  • Provide your personal details, address, and document proofs (for identity, address, and date of birth).
  • Pick a date and time from the available slots.
  • Review your details carefully and submit.
  • Download and print the appointment slip, which you must carry to the Aadhaar Seva Kendra.

Step 3: Gather the Required Documents

Carry original documents for verification along with a photocopy. The commonly accepted documents include:

  • Proof of Identity (PoI): Passport, PAN card, voter ID, driving license, etc.
  • Proof of Address (PoA): Utility bills (less than 3 months old), bank statement, rent agreement, etc.
  • Proof of Date of Birth (DoB): Birth certificate, SSLC certificate, passport, etc.
  • Proof of Relationship (PoR): Birth certificate, passport, or family entitlement document (for minors and dependents).

Check the complete list of valid documents here.

Step 4: Visit the Aadhaar Enrollment Center

  • Reach the center on your appointment date (or as a walk-in).
  • Fill out the Aadhaar Enrollment/Correction Form available at the center (or download it in advance from UIDAI’s website).
  • Submit the form along with your documents to the enrollment officer.

Step 5: Provide Biometric and Demographic Details

At the center, you will be asked to provide:

  • Biometric data: Fingerprint scans, iris scans, and a photograph.
  • Demographic details: Name, address, date of birth, gender, mobile number, and email ID.

Carefully review all details before final submission to avoid errors.

Step 6: Collect the Acknowledgment Slip

After completing the enrollment, you’ll receive an Acknowledgment Slip containing a 14-digit Enrollment ID (EID).

  • This EID allows you to track your Aadhaar application status online.

Check Your Aadhaar Enrollment Status

Your Aadhaar Card is usually processed within 7 to 90 days. You can track it online:

  • Visit the UIDAI website.
  • Go to Check Aadhaar Status under the Get Aadhaar section.
  • Enter your Enrollment ID (EID) and captcha code.
  • View your application status.

Receive Your Aadhaar Card

Once approved, your Aadhaar will be sent to your registered postal address. Meanwhile, you can also download a digital copy (e-Aadhaar).

  • Visit Download Aadhaar on UIDAI’s portal.
  • Enter your Aadhaar Number, Enrollment ID, or Virtual ID.
  • Authenticate with an OTP sent to your registered mobile.
  • Download the PDF version, which is password-protected.

Password Rule for e-Aadhaar PDF:
First 4 letters of your name in CAPITALS + Year of Birth
Example: RAJU1990

Both physical Aadhaar and e-Aadhaar hold the same legal validity.

Aadhaar Service Fees and Required Documents

The Unique Identification Authority of India (UIDAI) offers several Aadhaar-related services. While some of these are free, others require a small service charge. Below is a detailed overview of the charges and the list of documents you’ll need for Aadhaar enrollment or updates.

Aadhaar Fee Structure For New Enrollment and Home Enrollment Services 

ServiceFee
New Aadhaar EnrollmentFree
Home Enrolment Services₹700

Note: If multiple residents living at the same address (as mentioned in their Aadhaar) request the service together, a service fee of ₹700 (including GST) will apply to the first resident, and ₹350 (including GST) will be charged for each additional resident at that same address.

Fee Structure for Aadhaar Update: Revised Charges

The Unique Identification Authority of India (UIDAI) has revised the fee structure for Aadhaar enrolment and update services to make the process more sustainable and transparent. The new charges are being implemented in two stages, ensuring that residents continue to receive essential services free of cost while also allowing enrolment centres to maintain smooth operations.

The first phase of revised charges will be in force from October 1, 2025, to September 30, 2028, and the second phase will apply from October 1, 2028, to September 30, 2031.
While Aadhaar enrolment and mandatory biometric updates for children remain completely free, other services such as demographic and biometric updates now come with a small, uniform fee.

Phase 1: Fee Structure (Effective from October 1, 2025 – September 30, 2028)

ServiceFee (₹, incl. GST)Payable ByRemarks
Aadhaar enrolment for children aged 0–5 yearsFreePaid by UIDAI to registrar
Aadhaar enrolment for residents above 5 yearsFreeUIDAI bears the cost
Mandatory biometric update (5–7 years and 15–17 years)FreeFully funded by UIDAI
Biometric update (7–15 years or above 17 years)₹125ResidentCharged for service update
Other biometric update (with or without demographic changes)₹125ResidentPayable at centre
Demographic update (name, address, DoB, etc.)₹75ResidentApplicable at enrolment centre
PoA/PoI document update at enrolment centre₹75ResidentFor proof of identity or address changes
PoA/PoI document update through myAadhaar portal (SSUP)₹75ResidentOnline service fee
Aadhaar search using eKYC or Find Aadhaar & printout (A4 sheet)₹40ResidentFor colour Aadhaar print service

Phase 2: Fee Structure (Effective from October 1, 2028 – September 30, 2031)

ServiceFee (₹, incl. GST)Payable ByRemarks
Aadhaar enrolment for children aged 0–5 yearsFreeCost covered by UIDAI
Aadhaar enrolment for residents above 5 yearsFreeUIDAI funds service providers
Mandatory biometric update (5–7 years and 15–17 years)FreeUIDAI-funded process
Biometric update (7–15 years or above 17 years)₹150ResidentPayable at Aadhaar Seva Kendra
Other biometric update (with or without demographic changes)₹150ResidentSame fee for both types of updates
Demographic update at enrolment centre₹90ResidentSmall increase from previous phase
PoA/PoI document update at enrolment centre₹90ResidentApplicable for ID/address change
PoA/PoI document update via SSUP (myAadhaar) portal₹90ResidentFor online Aadhaar correction
Aadhaar search and colour printout (A4 size)₹50ResidentSlightly revised from ₹40

Documents Required for Aadhaar Updates

UIDAI requires specific documents to ensure the accuracy and security of the Aadhaar system. The documents vary depending on the age group and category of the applicant.

For Children (Up to 5 Years Old)

Children below 5 years can get or update Aadhaar through two methods:

1. Head of Family (HoF) Based Enrollment/Update

If a child does not have documents in their own name, the Head of Family can help by linking their Aadhaar for proof of relationship.

DocumentProof of RelationshipProof of Date of Birth
Birth Certificate
Indian Passport (for NRIs)
Legal Guardianship Document

2. Document-Based Enrollment/Update

For children from orphanages or shelter homes:

DocumentProof of IdentityProof of Address
Certificate issued by Shelter Home/Orphanage

For Individuals Aged 5 Years and Above

UIDAI accepts documents under four categories – Proof of Identity (PoI), Proof of Address (PoA), Proof of Relationship (PoR), and Proof of Date of Birth (PoDoB).

Documents for Proof of Identity (PoI)

  • Indian Passport
  • PAN Card
  • Ration/PDS Card
  • Voter ID Card
  • Driving License
  • Government-issued Photo ID Card
  • Pension/Freedom Fighter Card
  • CGHS/ESIC Card
  • Disability Certificate
  • Domicile/Job Card
  • Caste Certificate
  • Educational Certificate
  • Bank Passbook with Photo
  • Transgender Certificate
  • Prison Induction Document

Documents for Proof of Address (PoA)

  • Indian Passport
  • Ration/PDS Card
  • Voter ID Card
  • Disability Certificate
  • Domicile/Job Card
  • Caste Certificate
  • Bank Passbook
  • Transgender Certificate
  • Utility Bills (not older than 3 months)
  • Rent/Lease Agreement
  • Prison Induction Document

Documents for Proof of Relationship (PoR)

  • Indian Passport
  • Ration/PDS Card
  • Pension/Freedom Fighter Card
  • Domicile/Job Card
  • Caste Certificate
  • Educational Certificate
  • Transgender Certificate
  • Birth Certificate
  • Family Entitlement Document
  • Legal Guardianship Document

Documents for Proof of Date of Birth (PoDoB)

  • Indian Passport
  • Government-issued Photo ID Card with DOB
  • Pension/Freedom Fighter Card
  • Educational Certificate
  • Birth Certificate

Documents for Foreign Nationals

Foreign citizens residing in India can also update Aadhaar details using the following:

DocumentProof of IdentityProof of Address
OCI Card + Foreign Passport
LTV (Long Term Visa) + Foreign Passport
Passport of Nepal/Bhutan Nationals
Visa + Foreign Passport
FRRO/FRO Registration Certificate